Service Commitment
To strengthen quality management and strive for continuous improvement in quality, guided by the principle of “serving our customers, taking responsibility for our customers, and ensuring customer satisfaction,” we hereby solemnly commit to our company’s customers:
I. Establish, maintain, and implement a product quality assurance system in accordance with the ISO9001 standards for quality management and quality assurance, and promptly provide users with reliable, qualified products.
II. During the product’s use (within the “Three Guarantees” period), if any manufacturing quality issues are discovered, we will respond within 12 hours of receiving notification from the user and dispatch service personnel within 24 hours. Service personnel will remain on-site until the quality issue is resolved. If the product needs to be returned to the company for repair, we guarantee that it will be delivered back for use within the time agreed upon by both parties.
III. For products that genuinely have manufacturing quality issues, we will provide the “Three Guarantees” (repair warranty, exchange warranty, and return warranty) within one year from the date of first use. For products that are beyond the “Three Guarantees” period or do not have manufacturing quality issues, we will offer preferential accessory and repair services.
IV. Provide technical training based on user needs, establish quality-related communication with users, and implement follow-up services.

Modern pump manufacturing enterprise
The company is eager to collaborate with users, foster friendships, and jointly advance our shared cause. Guided by technological innovation, we strive to ensure that our product quality consistently meets and exceeds customers’ ever-increasing demands. By leveraging advanced technologies, we aim to drive rapid enterprise growth and make an even greater contribution to the development of China’s pump industry.
Contact Us
Phone:+86-24-25350039
Phone:+86-24-25350035
Phone:+86-24-25350049
Email:qypump@qypump.com
Address: No. 328, Dongpinghu Street, Yuhong District, Shenyang City